Return Policy
Effective Date: September 27, 2025
At Therareliefs, we want you to be completely satisfied with your purchase. If you need to return a product, please review our return guidelines below:
1. Eligibility for Returns
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Returns are accepted within 30 days of receiving your order.
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Products must be unused, in their original packaging, and in the same condition as when you received them.
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Personalized or custom items are not eligible for return unless defective.
2. How to Initiate a Return
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To start a return, please contact our support team at support@therareliefs.com with:
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Your order number
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Reason for the return
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Our team will provide a Return Authorization and instructions on how to send your item back.
3. Return Shipping
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Customers are responsible for return shipping unless the item was received damaged or defective.
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We recommend using a trackable shipping method to ensure the return reaches us safely.
4. Condition of Returned Items
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Items must be returned in original condition with all included accessories, manuals, and packaging.
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We reserve the right to refuse returns that do not meet these criteria.
5. Contact Us
If you have questions about returning a product, please contact us:
Email: support@therareliefs.com
We are committed to making the return process simple and straightforward.